Based on proven methodologies developed for enterprise customers of all sizes and using reliable, repeatable best practices, our Implementation Services adhere to five phases to ensure the highest quality result:



This approach is coupled with project management techniques to systematically address the policy, procedural, organizational, and technical dimensions necessary to deliver a sustainable and robust implementation solution.

Guidance Software Implementation Services offer a number of flexible packages designed to address a range needs – each with a different scope and focus. Our implementation offerings provide flexibility based upon your budget and specific requirements.
 

Quick Start Service - provides help with the installation essentials and key implementation components, including: environment assessment, architecture design, and solution deployment.

 

Design and Configuration Service - provides additional peace of mind and augments the Quick Start Service by taking into account an organization’s change management procedures with the inclusion of a deployment staging phase that provides additional testing and detailed system documentation to ensure a smooth deployment in your development environment before deploying to production.
 

Adoption Service - helps build your team’s technical expertise and confidence by augmenting the previous packages with collaborative end user instruction, including shadowing the end user while they perform their first cases with the new solution.
 

Live Casework Service - our best of breed offering builds on all previous packages and couples our implementation methodology with real-time, hands on use of the product in a live environment with expert casework support to address your immediate concerns, such as a current case or electronic data loss investigation.

 

Basic Installation Service - is our entry level package and is best suited for customers who do not desire instruction and need basic assistance installing EnCase® Enterprise.
 

Readiness Services - provides an optimized deployment plan and collaborative instruction to help support your ongoing administration.

For a detailed Implementation Services feature comparison, download the datasheet for your solution of interest:
EnCase® Enterprise Implementation Services (pdf)
EnCase® eDiscovery Implementation Services (pdf)
EnCase® Cybersecurity Implementation Services (pdf)

Contact us today to discover the difference Guidance Software Implementation Services can make to your business. Call 1-866-973-6577.